Shipping Policy
At Perfumes Master, we aim to provide a smooth, reliable, and timely delivery experience across the United Arab Emirates.
Delivery Coverage
We currently ship to all major locations within the UAE, including Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Processing Time
- Orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
Delivery Time
- Standard Delivery: 2–4 business days
- Remote areas may require an additional 1–2 days
We work with trusted courier partners to ensure your order reaches you safely and on time.
Shipping Charges
- Shipping fees are calculated at checkout based on your location
- We may offer free delivery promotions on selected orders or minimum purchase amounts
Order Tracking
Once your order is dispatched, you will receive a confirmation message with tracking details (if available), allowing you to monitor your shipment.
Delivery Guidelines
- Please ensure your address and contact details are accurate to avoid delays
- Someone must be available to receive the order at the provided address
- Couriers may contact you prior to delivery
Failed Delivery Attempts
If delivery is unsuccessful due to incorrect details or unavailability:
- The courier may attempt redelivery
- Additional delivery charges may apply if the order is returned and reshipped
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the package and items received
We will resolve the issue as quickly as possible.
Order Delays
While we strive to meet delivery timelines, delays may occasionally occur due to unforeseen circumstances such as weather, logistics issues, or high demand periods.
Contact Us
For any shipping-related questions or assistance:
Email: info@perfumesmaster.com
Location: United Arab Emirates
